Booking an individual trip
(including wheel chair accessible vehicles)
Our car service operates with volunteer drivers who use their own car to take you from your home directly to your destination and back. Most can carry wheel chairs in the boot. For passengers who need to travel in their wheel chairs, we also have a number of specially adapted cars and mini-buses.
Our drivers will normally wait at your destination until you are ready to return. They have volunteered because they enjoy meeting and helping people. You are welcome to bring a companion at no extra cost.
The service is for anyone who has problems using public transport and covers all sorts of trips – not just medical appointments. (see opposite)
Our volunteers give their time free but you are asked to pay 45p a mile to cover the running and maintenance costs of their car.
This includes the miles that a volunteer drives to come to you, as well as the trip itself. We endeavour to use a volunteer close to you but this cost can vary with different volunteers and their availability.
As a charity, the scheme is supported by sponsors but we do ask for an annual voluntary donation of around £18.00 as a contribution towards our administration costs.
Amount of notice required
As we rely on the goodwill of our volunteers and their availability as much notice as possible is appreciated. However, in an emergency, we’ll do our very best to find you a volunteer driver.
Once a booking has been agreed, it is a firm appointment.
Individual car trips
To help you get to:
- Family visits
- Medical appointments
- Social events, etc.
– or just to get you out and about!
How to apply
Start by having a chat with us to discuss your particular situation.
We can then offer the right transport to suit your needs, including special requirements like needing to take your wheel chair or guide dog with you.
Contacting our car service
Our office hours for the car service are Monday to Friday, 9.30am to 2.30pm.
Any messages left on our answering service or on e-mail will be replied to promptly.
Tel: 01653 698 888
There are many other local services that you may find useful.